What customer information Luna & Lorelai's Sourdough collects and how it is used.
Last updated: July 7, 2026
Luna & Lorelai's Sourdough collects information needed to handle orders and requests, including name, email, phone number, delivery address, order details, notes, and messages sent through the site.
When online payment is active, payment details are handled by Stripe Checkout. Luna & Lorelai's Sourdough should not receive or store full card numbers.
Customer information is used to confirm orders, check delivery eligibility, prepare bakery items, deliver orders, respond to questions, and maintain business records.
Approved bakery facts and current menu data may be used by the site chat assistant, but the chat should not make unsupported promises or handle payments.
The site is built with services such as Supabase for database and storage, Stripe for payment checkout once enabled, Resend for email, OpenAI for controlled drafting/chat features, and Render for hosting.
These services process information only as needed to run the site and bakery workflow.
Customers can contact Luna & Lorelai's Sourdough to ask about their information or request corrections.
This policy may be updated as the bakery moves from testing to live sales.
This page is a practical customer policy draft. It should be reviewed and finalized before live sales.
